This website (Liverpool Cosmetic Surgery – liverpoolcosmeticsurgery.co.uk) is owned and operated by Sthetix Ltd, based at 20 Knight Street, Liverpool, L1 9DS.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using the website, you can be assured that it will only be used in accordance with this privacy statement and in line with the guidance of the Data Protection Act. All such information will remain strictly confidential and will be used only for the purpose described at the time of the submission.
We may collect, store and use the following kinds of personal data:
We may also collect information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. This information may be used in the administration of the website, to tailor the services and information we provide on the website, for marketing purposes, as well as to improve the quality of the website overall.
We use website traffic analytic cookies to help us identify which pages are being used and how the users navigated to them. This allows us to improve the website’s usability and content.
Cookies help us to provide you with an improved website experience, both by allowing us to identify which pages are helpful to you and which aren’t, and to identify issues with individual pages.
Cookies don’t provide any access to your computer or your information, nor do they provide any more information about you than what you choose to share if you use a contact form to get in touch with us.
We may also use web beacons/clear gifs/iframes in some of our emails to tell us when an email has been opened, and to track the progress of our marketing campaigns. We may also include customised links to allow us to see which pages of our website you visit when you click a link in one of our emails. Web beacons don’t store any additional information on your computer but they can tell us when you have opened one of our emails, as well as the IP address.
When you use the contact forms on our website to submit a message or make an enquiry, we ask you to enter personal details such your name, address, email address and telephone number, amongst other details. Before submitting the form, you might also be asked whether you agree for us to use your data, and which data usage purposes you consent to. Sthetix will only use your data in fulfilling your request or if you consent to your data being used for other purposes. Your data is treated with strictest confidentiality and will only be disclosed to individuals or organisations involved in your treatment or care. When you submit a form on our website, your IP address and page visit information may also be collected alongside it. This can enable us to understand which pages you found most useful and which features would benefit from improvement.
The information we collect helps us to better understand your needs and is necessary to provide you with more information about the treatment or procedure you enquired about. Additionally, your information may be stored in a CRM system (database) for internal record keeping. We may use the information to improve our products and services. Where we have your consent, we may periodically send newsletters and promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, telephone, fax or mail. We may use the information to customise the website according to your interests.
You may choose to restrict the collection or use of your personal information for direct marketing purposes at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your prior permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to or email us.
In addition to aforementioned circumstances, we may disclose information about you:
(a) to the extent that we are required to do so by law;
(b) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
(c) to the purchaser (or prospective purchaser) of any business which we are (or are contemplating) selling.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Unencrypted data transmission using the internet is inherently insecure, whether by email or otherwise, so we cannot guarantee the security of data transmitted unencrypted over the internet.